New Home Satisfaction Questionnaire Your Information Your Home Your feedback: 1. How Satisfied were you with the initial welcome you received on arrival at the Sales Centre? Please choose*Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied 2. How Satisfied were you with the information and product knowledge provided by our Sales Negotiator? Please choose*Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied 3. What was your impression of the presentation of our Sales Negotiator, Sales Centre and Show Home? Please choose*Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied 4. How satisfied were you with the service provided by our Sales Negotiator and Head Office during the course of your purchase? Please choose*Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied 5. How satisfied were you with the handover procedures and demonstration of your new home by our Sales Staff and Site Manager? Please choose*Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied 6. How satisfied were you with the presentation and cleanliness of your new home on the day of legal completion? Please choose*Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied 7. How satisfied have you been as to response times and efficiency in respect of investigating and remedying any problems you may have experienced since occupation of your new Home? Please choose*Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied 8. Overall, how satisfied are you with your new Llanmoor Home? Please choose*Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied 9. Would you recommend Llanmoor Homes to family, friends or Colleagues? Please choose*YesNo 10. Is there anything else you would like to comment on or suggest? I have read and accept the privacy policy* Thank you so much for your feedback Thank you for taking the time to complete this questionnaire. Your feedback is very important to us as a company, so that we can improve our service to our very valued Customers. Please email our Customer Service department at customercare@llanmoor-homes.co.uk if you experience any issues with your new home as defined under the terms of your NHBC Buildmark Warranty. And if you don't already, why not follow us online? You will get all of the latest updates and news from us! Go back