New Home Satisfaction Questionnaire

Your Information

Your Home

Your feedback:

1. How Satisfied were you with the initial welcome you received on arrival at the Sales Centre?

2. How Satisfied were you with the information and product knowledge provided by our Sales Negotiator?

3. What was your impression of the presentation of our Sales Negotiator, Sales Centre and Show Home?

4. How satisfied were you with the service provided by our Sales Negotiator and Head Office during the course of your purchase?

5. How satisfied were you with the handover procedures and demonstration of your new home by our Sales Staff and Site Manager?

6. How satisfied were you with the presentation and cleanliness of your new home on the day of legal completion?

7. How satisfied have you been as to response times and efficiency in respect of investigating and remedying any problems you may have experienced since occupation of your new Home?

8. Overall, how satisfied are you with your new Llanmoor Home?

9. Would you recommend Llanmoor Homes to family, friends or Colleagues?

10. Is there anything else you would like to comment on or suggest?

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Thank you so much for your feedback

Thank you for taking the time to complete this questionnaire. Your feedback is very important to us as a company, so that we can improve our service to our very valued Customers.

Please email our Customer Service department at customercare@llanmoor-homes.co.uk if you experience any issues with your new home as defined under the terms of your NHBC Buildmark Warranty.

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